"Restaurant Trends To Watch, 2 Years Into The Pandemic," Law360

March 14, 2022

In an article published by Law360 on March 14, 2022, Rhonda Parish looks back over the last two years since the U.S. declared a state of emergency due to COVID-19 and discusses the new normal and the rapid changes, modifications and innovations developed or adopted by third-party entrepreneurs, restaurant owners, suppliers and employees to operate restaurants differently.

"Although born of necessity, these changes were embraced by restaurant customers and employees and are here to stay," says Parish. 

Seeing the changes developed, adopted, and implemented by restaurant owners during the pandemic, the bottom line is this — any trends that improve the customer experience are here to stay, and restaurant operators are finding ways to build and keep customer loyalty.

"Whatever comes their way, I believe restaurant operators will continue to find workarounds to provide the tools, goods and services their customers want," concluded Parish. 

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