"The Risks of TCPA-Related Class-Action Lawsuits Are Rising," Hotel Business
In an article published on July 15, 2016, in Hotel Business, Joseph C. Sullivan provides insight on the skyrocketing claims under the Telephone Consumer Protection Act (TCPA) and how it relates to the hospitality industry. Mr. Sullivan says that the original intent of the TCPA was to protect individual consumers from unwanted calls, but matters have gotten complicated when defining what constitutes as an "autodialer." “The law and the policies are changing on such a frequent basis that if you were familiar with the law 30 days ago, there’s a chance it has changed by the time you get hit with a lawsuit,” Mr. Sullivan told the publication. “If you’re a hotel that engages in a lot of these calls, you probably want to make sure there’s a specific reference to TCPA coverage.” For the full article, please visit the Hotel Business website.