"Can You Trust Online Travel Reviews?" The Seattle Times
In an article published by The Seattle Times on September 30, 2016, Joseph C. Sullivan provides insight on the Consumer Review Fairness Act of 2016, a pending bill that prohibits retribution for negative TripAdvisor and Yelp reviews. If successful, the changes in legislation would make it illegal for companies to ban clients from posting negative reviews. “The Consumer Review Fairness Act will essentially make it illegal for companies to prohibit their consumers from leaving honest, negative reviews or criticisms about their goods or services online,” stated Mr. Sullivan. For the full article, you may view the Seattle Times website.